1. HOW LONG WILL IT TAKE TO DELIVER?
7-10 working days
2. HOW DO I RETURN SOMETHING?
The customized products of Poyas jewel will not be returned or replaced except for quality problems. If there is any quality problem or logistics damage, please send back the original package of Poyas jewel in its complete picture. We will deal with it within 7 working days. Sorry, shipping are not refundable on returns. For additional information, please see our returns policy.
3. HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from Poyas jewel. Coupon code cannot be used on orders already placed.
4. HOW DO I OPT OUT OF EMAILS?
Why would you want to?! Our Poyas jewel fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.
5. WHAT IF MY PRODUCT NEEDS FOLLOW-UP MAINTENANCE AND REPAIR？
Poyas jewel behind the products we sell. Therefore, all of our products are covered by a foever warranty starting from the day when the original order was received. One thing to note is that you need to pay the freight back and forth, we will provide free maintenance services.